Privacy & Legal
We are committed to safeguarding the privacy of our customers; this policy sets out how we will treat your personal information.
What information do we collect?
We may collect, store and use the following kinds of personal information:
Using your personal information
Personal information submitted to us via this website, by email or through other means will be used to fulfil our sales contract with you, answer your questions or provide other services as requested.
We may use your personal information to:
Where you submit personal information (for example product review comments) for publication on our website, we will publish and otherwise use that information in accordance with the permission you grant to us.
We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.
Disclosures
We use selected third party services for example payment providers, fulfilment providers, website services and shipping companies, in order to take orders, payments and to pick, pack and deliver your order. When you place an order through us you consent to relevant data being passed to such organisations so that we may fulfil our contract with you.
We may disclose information about you to any of our employees, admin team members, officers, agents, suppliers or subcontractors in so far as reasonably necessary for the purposes as set out in this privacy policy. In addition, we may disclose your personal information:
Where we provide links on our website to third parties it does not necessarily mean that we endorse or approve those organisations’ policies towards visitor privacy. You should review their privacy policy before sending them any personal data.
Cookies
A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.
We use cookies to keep track of you whilst you navigate the website and to store items you place in your shopping basket. Where used, these cookies are downloaded to your computer and stored on your computer’s hard drive. Such information will not identify you personally. It is statistical data. This statistical data does not identify any personal details whatsoever. You can adjust the settings on your computer to decline any cookies if you wish. This can be done by activating the reject cookies setting on your computer although this may affect your ability to store items in your basket and navigate our checkout.
Analytics
We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google's privacy policy is available at: http://www.google.com/privacypolicy.html.
International data transfers and storage
Information that we collect may be stored, processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy.
Information which you provide may be transferred to countries which do not have data protection laws equivalent to those in force in the European Economic Area.
You expressly agree to such transfers of personal information.
Security of your personal information
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
Policy amendments
We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.
Access to Information
In accordance with the General Data Protection Regulation you have the right to access any information that we hold relating to you. Please let us know if the personal information which we hold about you needs to be corrected or updated.
Contact
Please do not hesitate to contact us regarding any matter relating to this Privacy Policy
Data controller
The data controller responsible in respect of the information collected is LLL (Books) Ltd.
What information do we collect?
We may collect, store and use the following kinds of personal information:
- information about your computer and about your visits to and use of this website. Such information includes traffic data, location data and other communication data;
- information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services;
- contact information that you give us when you register to receive news and product updates;
- any other information that you choose to send to us;
Using your personal information
Personal information submitted to us via this website, by email or through other means will be used to fulfil our sales contract with you, answer your questions or provide other services as requested.
We may use your personal information to:
- enable your use of the services available on our website;
- send to you goods purchased via the website, and supply to you services purchased via the website;
- send quotations, delivery notifications, order updates, statements and invoices to you, and collect payments from you;
- deal with enquiries and complaints made by you or about you relating to the website or your orders;
- send you email marketing notifications which you have specifically requested; You can inform us at any time if you no longer require marketing communications.
Where you submit personal information (for example product review comments) for publication on our website, we will publish and otherwise use that information in accordance with the permission you grant to us.
We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.
Disclosures
We use selected third party services for example payment providers, fulfilment providers, website services and shipping companies, in order to take orders, payments and to pick, pack and deliver your order. When you place an order through us you consent to relevant data being passed to such organisations so that we may fulfil our contract with you.
We may disclose information about you to any of our employees, admin team members, officers, agents, suppliers or subcontractors in so far as reasonably necessary for the purposes as set out in this privacy policy. In addition, we may disclose your personal information:
- to the extent that we are required to do so by law;
- in connection with any legal proceedings or prospective legal proceedings;
- in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
- to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information. Except as provided in this privacy policy, we will not provide your information to third parties.
Where we provide links on our website to third parties it does not necessarily mean that we endorse or approve those organisations’ policies towards visitor privacy. You should review their privacy policy before sending them any personal data.
Cookies
A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.
We use cookies to keep track of you whilst you navigate the website and to store items you place in your shopping basket. Where used, these cookies are downloaded to your computer and stored on your computer’s hard drive. Such information will not identify you personally. It is statistical data. This statistical data does not identify any personal details whatsoever. You can adjust the settings on your computer to decline any cookies if you wish. This can be done by activating the reject cookies setting on your computer although this may affect your ability to store items in your basket and navigate our checkout.
Analytics
We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google's privacy policy is available at: http://www.google.com/privacypolicy.html.
International data transfers and storage
Information that we collect may be stored, processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy.
Information which you provide may be transferred to countries which do not have data protection laws equivalent to those in force in the European Economic Area.
You expressly agree to such transfers of personal information.
Security of your personal information
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
Policy amendments
We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.
Access to Information
In accordance with the General Data Protection Regulation you have the right to access any information that we hold relating to you. Please let us know if the personal information which we hold about you needs to be corrected or updated.
Contact
Please do not hesitate to contact us regarding any matter relating to this Privacy Policy
Data controller
The data controller responsible in respect of the information collected is LLL (Books) Ltd.